FAQ
1. How does it work? On Artnica website, you can buy and download digital artworks. Please, note these are not physical objects.
2. What is digital artwork? This is a high-resolution image of a physical and original artwork created by Artnica and it is available for instant download. After the purchase, you can download the image and print it out or use the digital version.
3. How do I access the image I paid for? Complete the purchase and you'll receive a link to download the file. Then, click the link and save the file on your computer. It's a quick and easy way to decorate your living or workspace and obtain an original piece of art.
4. What image format is used here? A common type of digital file such as JPEG is provided, ensuring compatibility with every device and printer.
5. Can I print out artwork in various sizes? Yes, freely. You can resize them to fit your frame or printing area. Just mind maintaining the image quality when resizing.
My every picture is available in the following sizes:
Rectangular:
2x3 Ratio for 4x6, 6x9, 8x12, 10x15, 12x18, 16x24, 20x30, 24x36″
3x4 Ratio for 6x8, 9x12, 12x16, 18x24, 24x32″
4x5 Ratio for 4x5, 8x10, 16x20, 24x30″
11x14 Ratio for 11x14, 22x28″
Square:
22x22″
36х36″
File format JPEG, resolution 300 dpi.
You can also reach out to me for alternative sizes and place custom orders for an artwork. Please, send your requests via the contact form on the website or to my email box artnicag@gmail.com.
6. What paper type should I use for printing? For optimal results, use high-quality, heavyweight paper or special art paper. It enhances the watchability and longevity of the printed artwork.
7. Can I use the digital artwork for commercial purposes? The standard license for our digital artworks is for personal use only. For commercial use or other licensing inquiries, please contact us directly at artnicag@gmail.com.
8. Is the watermark removed after purchase? Yes, the watermark will be removed from the high-resolution files you downloaded after the purchase.
9. What is your refund policy for digital downloads? Due to the nature of digital products, all sales are final. However, if you encounter any issues, please contact our support team, and we'll assist you. You can use contact form or write us directly at artnicag@gmail.com.
10. Do I need special software to open digital files? Most devices come with built-in software that can open JPEG. If needed, you can use photo viewing or editing software.
11. How long do I have access to the download link? The download link is typically available for a limited time (e.g., 30 days). Please, save the files to your device during the stated period.
For any other questions or concerns, please, contact our customer support team via the form on the website or using my email box artnicag@gmail.com.
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